FAQ

Clear answers for the questions customers will ask first.

This is the early public FAQ shell. It should keep the product understandable without drifting into technical over-explanation.

What does IdentityProtect include?

Identity monitoring, credit-related features, privacy tools, password protection, family coverage, and secure app-based features in one account.

Do I need the app?

Some parts of the product work best or only work through the native app, especially passwords, network protection, and secure device-level features.

Can I protect my family?

Yes. Family plans are designed to cover up to 4 family members with shared visibility and management from one account.

Will I still have web access?

Yes. The website remains an important part of the product for alerts, account management, setup, and web vault access where appropriate.

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